Notebooks for Students - A Nonprofit Organization

NFS FREE 4-Year Warranty, an $800 Value

For New, Factory Refurbished and NFS Certified Off-lease Laptops

In-Home and On-Campus Internet Remote Service and Support for 4 Years

NFS will schedule an appointment within 48 hours. With your permission and while on the phone with you, our staff will
access your laptop to identify and fix the problem.

Hardware

1 Year Full Warranty

Hardware (motherboard, hard drive, display, optical drive, wireless card, keyboard, and pointing device) is guaranteed from manufacture and/or refurbished defect for one (1) year from the date-of-purchase. NFS covers all costs including
replacement part, service labor, and shipping.

Extended Limited Warranty - years 2, 3, and 4

NFS covers service labor cost and shipping cost to the NFS Lab. The student / school covers the cost for the replacement part. This cost is limited to the WHOLESALE price for the part. The student / school covers the shipping cost (NFS bulk UPS rate) to return the laptop to them. The cost of the repair will be about 1/4 the cost of a commercial computer repair center.

Battery - 1 Year Full Warranty. Extended Warranty - years 2, 3, and 4

First year, NFS will ship a new battery by USPS Priority Mail. Extended warranty, The student / school covers the cost for the new battery. This cost is limited to the WHOLESALE price for the battery. The student / school covers the shipping cost (NFS bulk USPS Priority Mail rate of $6.50) to ship the battery to them.

Accidental Damage - 4 years

NFS will repair accidental damage at our cost. The student / school covers the shipping cost (NFS bulk UPS rate) to and
from the NFS Lab. The cost of the repair will be about 1/3 the cost of a commercial computer repair center.

Accidental Damage, Schools and Organizations - 5 years

NFS will ship a replacement part at no cost. This in-lue of Accidental Coverage above at the discretion of the school.

Hardware Replacement, Schools and Organizations years 2, 3, 4, and 5

NFS will ship a replacement part at no cost. This in-lue of Extended Coverage above at the discretion of the school.

Software

Virus Removal - 4 years

NFS provides free virus removal for 4 years. This is provided through remote computer service, which allows the laptop to remain at the home or school during virus removal.

Drivers - 4 years

NFS provides free device driver repair and reinstallation. This is provided through remote computer service, which allows the laptop to remain at the home or school during service.

Operating System (OS) Installation - 4 years

NFS provides OS and driver installation for $30.00. The student / school covers the shipping cost (NFS bulk UPS rate) to and from the NFS Lab.

Cosmetic Guarantee

All NFS laptops will arrive in "Like New" condition. If there is an issue contact NFS for an exchange or full refund.

Actual unsolicited customer comments:

"The laptop arrived yesterday. Although I did not turn it on, it looks brand new! Thank you for this great program. We would have never been able to afford a decent laptop for him."
Sandy G. from Gig Harbor, WA

"We love our laptop that we got from you. Looks and seems brand new."
Ronne P. from Conifer, CO

The NFS Free 4-year warranty is the most comprehensive warranty in existence.


   
For Profit Retailer
New Laptop
NFS New
Open Box
NFS Certified
"Like New"
For Profit Retailer
Refurbished Laptop
 
             
  Hardware Warranty
 
  Free
1-Year
Free 4-year
Free 4-year
30 to 90 Days
 
  Paid
2-Year @ $99/Yr
Free 4-year
Free 4-year
2-Year @ $99/Yr
 
  Battery
1-Year
Free 4-Year
Free 4-Year
NONE
 
  Hardware Replacement
NONE
Free 5-year
Free 5-year
Lifetime,
select suppliers
 
             
  Software Warranty          
  Virus Removal
2-Year @ $99/Yr
Free 4-year
Free 4-year
NONE
 
  In-Home Remote Service
$160 per Year
Free 4-year
Free 4-year
NONE
 
  Phone Support
Available on 2-Year
Free 4-year
Free 4-year
NONE


Our goal is to provide use of our laptops for a minimum of 4 years with as little difficulty as possible for the student, family or school. If you experience a problem with your laptop during the 4 years, contact NFS at (800) 991-7631 or cs@notebooksforstudents.org.

Good luck with your classes!
Notebooks for Students
 
What does certified, refurbished or off-lease mean? What are NFS customer service policies?
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